Microsoft 365 Productivity Tools
What Your Team Will Learn
What You'll Get With This Course
Live Instructor-Led Training
Highly experienced and approachable trainers
Comprehensive Materials
PDF manual and training files included!
eCertificate of Completion
Proudly recognise your achievement
Lifetime Support
Expert help, always within reach
Participants will walk away knowing how to get the most out of Office 365 tools, collaborating and working smarter across SharePoint, OneDrive, Teams, Planner and more.
Skill Level: Beginner
Duration: 1 Day
Time: 9:00am – 4:00pm
CPD Hours: 6hrs
Microsoft 365 Productivity Tools Course Content
Introduction to SharePoint
- What is SharePoint
- What are Libraries
- Accessing a SharePoint Sites
- The SharePoint Interface
SharePoint Permissions
- Default Permission Groups
- Understanding Inheritance
- Site Permissions
SharePoint Libraries
- Library Overview
- Sorting and Filtering Libraries
- Changing and Viewing Libraries
Working with Documents
- Documents Overview
- Opening Library Documents
- Emailing a Link
- Deleting Files
- Document Versions
- View or Restore an Earlier Version
Introduction to OneDrive
- Add Files from Your Computer
- Add Files using the OneDrive Website
- Creating, Editing, and Sharing Documents
- Collaboration with Co-Authoring
Microsoft Teams
- Create a Team
- Managing a Team
- Create a Channel
- Working on Documents Together
- Scheduling and Setting Up a Meeting
- Starting a Meeting
- Recording a Meeting
- Use Meeting Notes
- Sharing Content Including Screens
Microsoft Planner
- Understanding the Task Board
- Creating a Plan
- Adding Tasks
- Assigning Tasks
- Charting Progress
- Adding Plans to Teams
*Our outlines are a guide to the content covered in a typical class.
We may change the course topics to meet the objectives of a particular class.
Want to run this course for your staff?
Standard course ready to go — customisation available if your team needs it.
Our Clients
EXCELLENT Based on 150 reviews Posted on Yvonne D'SouzaTrustindex verifies that the original source of the review is Google. Excellent presentation by Brendon Farrell on Articulate Storyline Foundation. I can't wait to trial out in my learning package.Posted on Tashara ArmstrongTrustindex verifies that the original source of the review is Google. Well versed in the systems they are training. I came in with no knowledge of Camtasia and left feeling much more confident with the skills and tools I needed to create content, thanks to Mark. Would highly recommend Keystroke LearningPosted on Ayaka InabaTrustindex verifies that the original source of the review is Google. I joined inDesign course yday, it was very helpful. Brendon taught and helped me step by step. Definitely worth it.Posted on Marina AltsonTrustindex verifies that the original source of the review is Google. I recommend absolutely everyone who needs training to come here. Mark and Brendan run incredible classes and the public courses are guaranteed to run even if you're the only one signed up. That's how I got some one-on-one Excel Advanced training this week. Mark was a fantastic teacher - very patient, enthusiastic and knowledgeable. I've come away thinking Excel is COOL. The training facility is great, they keep it stocked with TimTams, tea and coffee, and there is a food court downstairs for lunch. I wouldn't go anywhere else! 😊Posted on Matthew GilchristTrustindex verifies that the original source of the review is Google. The content and pacing of the course was great. I got a lot out of it and Mark was fantastic at helping convert a concept into an example that could be used. Would highly recommend!Posted on Grace RoobTrustindex verifies that the original source of the review is Google. The customised course delivered by Mark from Keystroke Learning was really beneficial to our team. It was structured so well and everyone learnt so much. Highly recommend.Posted on Health Information Services CAHTrustindex verifies that the original source of the review is Google. Mark was really great at breaking down complex training into simple easy step-by-step instructions. Multiple levels of experience were able to keep up throughout.Posted on Pamithi CumaratungaTrustindex verifies that the original source of the review is Google. I got a lot out of the Ms Excel training and Mark was a great trainer. I'm sure the tips will be helpful in my career.Posted on Barbara CroysdaleTrustindex verifies that the original source of the review is Google. Mark delivered a Power BI beginners course to our team, and he was absolutely fantastic! The content was engaging, and he adapted to the specific needs of the attendees. Mark was also incredibly easy to work with to organise this training. I would not hesitate to use Keystroke Learning again for our future training needs!Posted on Mike KTrustindex verifies that the original source of the review is Google. I did the Excel Intermediate and Advanced training with Mark and I had a great experience. The course took a great holistic approach to covering the different aspects of Excel and Mark also took time to show how different elements of the program could be useful in my role specifically, spending longer on the parts of the program that were necessary for me. With a promise of lifetime support, giving me the ability to reach out at any point where I continue to be a bit stuck with Excel, I am very happy with my choice to train with Keystroke
FAQ's
We know team training comes with a lot of questions, who, what, how many, when, where, and sometimes even why. To save you a few clicks (and a few minutes), we’ve pulled together the most common ones we get from other HR managers, L&D teams, and people just like you.
Where can this Microsoft 365 Productivity Tools training be delivered?
We can deliver Microsoft 365 Productivity Tools training in a way that best suits your workplace. If you’d like face-to-face sessions, we’ll come to your office and work directly with your team. For remote or multi-location staff, we can run engaging live online sessions so everyone can participate no matter where they are. Many organisations choose a blended model, where some learners join in person and others log in virtually. The choice is entirely yours, and we’ll make sure the delivery is smooth in whichever format you prefer.
How many staff can attend a Microsoft 365 Productivity Tools training session?
These workshops are designed for small to medium groups so participants can ask questions, practise, and get personal guidance throughout the day. We’ll suggest the ideal number of attendees for your team’s session, based on the outcomes you’re after and the type of content covered. That said, we understand every organisation is different, so we’ll happily adjust to suit your staff numbers. The goal is to make sure everyone feels involved, rather than overwhelmed, during the session.
Can we schedule the Microsoft 365 Productivity Tools training at a time that suits us?
Absolutely. We’ll work around your business priorities, so training takes place when it has the least impact on day-to-day operations. Whether that’s a half-day session to introduce the essentials, a full day to dive deeper, or several shorter sessions spread out over a few weeks, we’ll make it work. Our flexible scheduling means your team can focus on learning without feeling rushed or distracted by competing deadlines.
What will my team be able to do after the Microsoft 365 Productivity Tools course?
By the end of the course, your staff will have the skills to get more out of the Microsoft 365 suite. They’ll know how to collaborate using shared documents, manage files effectively in OneDrive, and streamline communication through Teams and Outlook. In short, they’ll walk away with practical tools and shortcuts that help them save time and work smarter every day. The emphasis is always on skills they can use immediately back at their desks.
Do participants need any prior knowledge of Microsoft 365 Productivity Tools?
This depends on the level of training you book. For introductory sessions, no prior knowledge is necessary — we start with the basics and build up gradually. If you’re looking at intermediate or advanced courses, staff should already feel comfortable with the core apps and functions. That way, they’ll be ready to extend their skills into more complex areas without feeling lost.
Can the Microsoft 365 Productivity Tools training content be customised to our needs?
Yes. Many organisations are happy with the standard outline, but we also understand that every workplace has unique processes. If you’d like us to, we can adapt examples and exercises to fit your team’s daily workflows, files, or projects. This makes the training immediately more relevant and helps participants see how the tools apply directly to the way they already work.
Will staff receive a certificate of completion?
Yes, everyone who takes part will receive a PDF certificate once they’ve completed the course. This provides a clear record of their learning and can be shared with managers, HR teams, or even on LinkedIn. It’s a nice way for participants to showcase their new skills, and a great way for your organisation to demonstrate its investment in professional development.
Do you provide support after the Microsoft 365 Productivity Tools training?
Yes, lifetime support is included with every course. That means if your team has questions weeks or even months later, they can simply email us and get help from a trainer. This ongoing support ensures the training doesn’t just end when the session finishes — it continues as your staff put their new knowledge into practice. It’s our way of making sure the skills really stick and keep adding value long after the course.
Get your team members to try our short, anonymous Microsoft 365 Productivity Tools skills test.
You’ll discover your true proficiency level in minutes, no registration required
Prior Knowledge
This course is designed for users who have basic familiarity with Microsoft applications and want to learn how to use Microsoft 365’s productivity features effectively. While experience with individual Microsoft applications is helpful, this course focuses on the integrated tools and features that enhance productivity across the Microsoft 365 platform.
Required Software
To participate in this course, you’ll need a Microsoft 365 subscription. You can access the applications through an up-to-date web browser (Chrome, Firefox or Edge recommended).
Course Materials
All exercise files needed for the course will be provided. In some cases, you may receive them by email prior to the training so you can download them in advance. Otherwise, everything will be supplied during the session, and no preparation is required.
Note About Different Versions
As Microsoft 365 is continuously updated, the features covered in this course reflect the latest version available. While core concepts remain consistent, new features and improvements are regularly added to the platform. We will highlight any significant recent changes during the training session.

Brendon Farrell
Co-Founder / Facilitator
From my early days wrestling with DOS commands to navigating today’s cloud-based world, I’ve dedicated my career to demystifying technology for others.
As a certified Microsoft and eLearning specialist, there’s nothing I enjoy more than seeing that spark of understanding when a student masters a new skill.
Outside of the training room, my passions run deep, whether I’m spending quality time with my wife and son, sharing my four decade love of lacrosse with junior players as their coach, or cycling around Melbourne’s on either my road bike or mountain bike.

Mark Finney
Co-Founder / Facilitator
With a coffee in hand and a passion for problem solving in my heart, I’ve made it my mission to turn tech frustrations into success stories. Through years of hands-on experience, I understand the challenges learners face.
Being both a co-founder and trainer at Keystroke Learning lets me combine my love for teaching with creating innovative learning solutions that actually work in the real world.
When I step away from the keyboard, find me strumming my favorite tunes on guitar, relaxing with my wife watching movies on the couch, or tending to my garden.